Online Stores

Broaden the horizons of your business

An online store from Tropical Coast Web Design is the perfect solution for business owners who want to take their products online with minimal hassle or steep learning curve.

Our stores utilise the WooCommerce platform, which adds ecommerce functionality to any WordPress based websites. This makes our online stores ideal for brand new sites and for those already built on the WordPress framework.

Online stores made easy.

We customise the functions of your online store to suit the way you operate. As with all our websites, we ensure that your new store is designed to meet the goals of your business and make life easier for you as the business owner.

The aim of our online store system is to make the sales process smoothly flow throughout the site, ensuring that your customers can select, purchase and ship products without hassle.

With smart phone usage making up more than 50% of online sales, your online store will be designed from the ground up with mobile responsiveness in mind. Before launch, we test your new site rigorously to ensure that it performs properly on all mobile phones, tablets, notebooks and desktop computers.

Sell Online 24/7

eCommerce Features

The online store package from Tropical Coast Web Design gives you everything you need to starting selling your products and services online.

Payment Gateways

Integrated Shipping

Shopping Cart & Checkout

Inventory Tracking

Customer Emails

Categories & Variations

Customer Reviews

Promotional Coupons

Start selling straight after launch.

To help you start selling, Tropical Coast Web Design will set up the first 20 products that you want to sell, ready for your customers. This set-up includes the required categories (i.e. clothing, shoes, tools) that you need along with any variations on those products ( i.e. sizes, colours, prints).

To assist you in running the store after launch, our online store package also includes free personalised training*.

Our support page features detailed tutorial videos that we have created to guide you through the process of running your very own online store.

* Dependant on your location.

NOT SURE ABOUT SOMETHING?

Frequently Asked Questions

There are a number of payment options that can be integrated into your online store. These range from cash-on-delivery through to several credit card and merchant gateways.

We always suggest that customers use the simplicity of PayPal or Square Online to process card payments. Not even do these companies provide easy to use systems that online shoppers are already familiar with, they take all the worry out of securing your customer’s credit card data. No card information is performed on your website and, in the rare case that something goes wrong, these companies take care of any issues that arise.

They are also fairly “cheap” to utilise with PayPal costing 2.6% ( + $0.30 ) of the total selling price for domestic transactions. Square Online is slightly cheaper at 1.9% of the total selling price for domestic transactions.

Should you choose to use another option, we can accommodate many other payment alternatives.

There are a variety of shipping options available for use with your store, dependent on your requirements.

  • Free Shipping.
  • Free Shipping (for purchases over a certain amount).
  • Pickup Only.
  • Flat rate shipping.
  • Free shipping with coupon.

We can also set up your store to integrate seamlessly with Australia Post. When customers are moving through your online checkout, your site can automatically use their postcode to determine the cost of postage with Australia Post – Express and standard delivery.

You may have seen Shipping and Returns policies on other online stores. Many retailers include as it demonstrate good faith between the store and the customer. However, stores aren’t legally required to accept returns other than good that are defective or break the sales contract.

The upside of having one on your site is that that some customers will be more likely to shop with you if you have a clear policy in place.

Once the website is up and running, the only ongoing cost is the annual server renewal of $109. This fee pays for the physical server space where the files of your site “live” on the internet.

This annual server fee is included for the first year in all our quotes.

Tropical Coast Web Design