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How You Can Make Google Sit Up and Pay Attention

It’s time to dispel a myth.

The act of simply getting a website DOES NOT mean that Google will automatically sit up and take notice of your business.

Your small business website is an important portal to your business – not Google’s. They won’t automatically place your business at #1 on the search rankings just because you have a site.  And the truth of the matter is that Google will continue to basically ignore your business until you (and your web developer) put some plans into action to make them sit and pay attention.

Here’s some tips from the Rusty Mango team to help you in the right direction….

Mobile ResponsiveMobile Viewing is Vital

As of 2015, making websites mobile responsive for viewing on phones and tablets became a priority for all. This was thanks to Google, stating loud and clear, that sites that were not optimised for viewing on mobile devices would be penalised in search rankings or, even worse, not even appear in mobile search results.

Google aside, now that over 74% of Australians rely on their phones as much as they rely on their desktops (Galaxy Poll), it’s definitely time to ensure that your small business site is mobile-friendly. 

All new Rusty Mango Design sites are mobile-responsive from day one for this very reason.

Don’t Use a Generic Business Name

If you already have a reputable brand then this particular action is going to be hard to implement. When establishing your business name, be sure to select one that is not previously used by other businesses, particularly in your industry. Even similar names can cause issues.

Why? Two problems can arise online – one, you may find it hard to register the domain name that you want and two, most importantly with SEO, Google may show your competitor’s name when users are actually searching for you!

Back LinkingShare Site Links with Your Industry

Although nowhere as important as they used to be, inbound links still give your site credence in the eyes of the Google-Bot. In days gone by, sites would inherit “importance” or ranking from any sites that linked back to them – reciprocal links were very popular among web masters. That importance has been downscaled in recent versions of the Google ranking algorithm but it is still there to a lesser degree.

To take advantage of inbound links, ask that your industry contacts link back to your website and, in return, you will link out to them.

Use A Plugin to Optimise Your Pages

When it comes to optimising your site for SEO (search engine optimisation), ticking all the boxes to make Google happy is a difficult task. Luckily for those sites using a Content Management System – there are site add-ons (plugins) like Yoast SEO to help get the job done.

Yoast SEO uses a coloured “light” icon to indicate whether the SEO on a page has been done correctly. Red: Incomplete, Orange: Partially Done and Green: Optimised. As the user adjusts the SEO settings using the easy to understand Yoast recommendations (Page Title, Description, Alt Tags, etc.), the “light” icon changes. Aim for the green “light” and you have given your page a good chance of success with Google.

Fresh ContentFresh Content

“Content is King” has been a catchphrase for quite a while now and nothing has changed. Google still loves sites that keep their content fresh, engaging and relevant to the target audience. The Google-Bots trawl the web regularly and they will notice who is updating their sites and who isn’t.

Of course, the easiest way to get some Google “love” is to pay for some. The Google AdWords system is the way that their company makes the bulk of their income. If you sign up for pay-per-click, you will suddenly become a Google VIP and your business listing will appear in the Ads in search results.

Have a Search right now and see where your small business site appears. If it isn’t on that all important page one, look at the actions above and create your own Google SEO strategy.

Top Five Things Every Small Business Website Needs

Top Five Things Every Small Business Website NeedsCreating a small business website is a daunting task for anyone who has very little or no online experience. Even the smallest bit of research will unleash a whole range of techno-jargon and online marketing advice from all angles – enough to make anyone’s head spin.

To avoid this overload of information, a new site should be treated like a V8 Supercar heading out to the track for the first time. It must be built on a solid framework but will be constantly tweaked throughout its life span into an efficient, customer-converting machine.

To provide this solid framework, there are five essential items that must be taken into consideration from day one:

#1 An Easy-to-Use Navigation Menu

The menu system of the site must be easy to find on the page, simple to understand and uncluttered in appearance. Refine the main options (those visible straight away) down to the bare necessities and “drop-down” menus should be used to display any extras that need to be accessed during a visitor’s time on the website.

#2 An “About Us” Page

Top Five Things Every Small Business Website NeedsIt’s been found that today’s online consumer likes to “connect” with businesses before they purchase products or engage services.  A good “About Us” page should be jargon-free and clearly display who you are, where your business has evolved from and why it exists now. Once again, keep to the essentials but at the same time, don’t leave any important information out.

Be sure to also include a “Contact Us” page on the site with a contact form that sends directly to the site manager’s email.

#3 Helpful, free content

Another way to create a connection with your customers to provide helpful content that will improve the way they interact with your products and services. This can be achieved through a variety of ways including FAQ pages, videos, customer forums and downloadable PDFs. By adding high-quality free content to your site, visitors are more likely to return in the future to what else you have to offer them.

#4 Customer Testimonial Page

Whilst writing your own content will go a long way towards selling your products and services to site visitors, nothing works better than testimonials from your current customers.

Select a few satisfied clients that you have worked with and send them a friendly email requesting a short description of their experiences with your business. You may be surprised how quickly you will receive a response from them – most people love to reward good service.

#5 A Clear Call-To-Action

Top Five Things Every Small Business Website NeedsEverything above counts for nothing if you don’t provide a quick, easy to find Call-To-Action (CTA) somewhere prominent on your site. The CTA is the method by which a site visitor chooses to become a customer. For example, on a motel’s website, a “Make a Booking” button provides as the Call-To-Action. On an eCommerce site, you’ll find a shopping trolley icon marked “Checkout”.

The CTA may be different for each business but the rules for displaying them are the same – it must be eye-catching, clearly defined and be designed in such a way to encourage interaction.

Without a Call-To-Action, a website quickly becomes an online brochure.

Conclusion

There are loads of other elements that help make a successful website that converts visitors to customers. These five items will allow you to create a solid framework from which to build the remainder of your site.

In future blog posts, we will cover some of the extras that will add even further value to your site and help to build your business in both brand and bottom line.

For help getting your small business website off the ground, get in touch with Rusty Mango Design. We’ve been working with small business since 2007.

Website Imagery – More important than ever!

Imagery can make or break your siteWeb design has come a long way since 1991 when a man called Tim Berners-Lee created the first text-only pages of the World Wide Web. In those days, web pages were drab and boring as the technology and slow download speeds didn’t allow for anything else.

There is no such excuse in 2015. A majority of the world has access to high-speed broadband and with that, multimedia websites with video, images and sound are common place. Browsing the web has become a total sensory experience in many ways and text is taking a back seat. The imagery that we see on a website can often determines the success or failure of our interactions with that site. “A picture is worth a 1000 words” has never been a truer statement.

Why are images so powerful for a website?

  • Hot spot analysis shows that images are the very first thing a visitor sees on a website. Text is a distant second!
  • One solitary image can determine the emotion and tone of the website, even before the visitor reads a single word.
  • Visitors like to click on image links more than simple text links. For example, a user will more likely click on a product image to make a purchase rather than the words underneath.
  • Visitors like to share what they find on the web with their friends and it is much more likely that they will LIKE an image to share on Facebook or PIN onto Pinterest.

Pointing with images drives attention to the textUsing images has distinct benefit to a website:

  • Site analysis has shown that images increase the average number of pages visited within a site, reducing bounce time and keep visitors longer.
  • 60% of consumers are more willing to consider local businesses that include images on their websites.
  • ALT tags (the labels that pop-up when you float your mouse over an image) help to improve the general SEO on your site. Google scans these each time it visits your website.
  • Online store products with effective imagery have a much improved chance of product sale than those without.

Message: Don’t Skimp on the Imagery

It’s always evident when a business skimps on images for its website. Even if the text content is compelling and the “call to action” actually works, the whole site can be let down by poor quality imagery. Conveying an emotion is one of the most important parts of a business web design – you want the site visitor to “feel” something towards your brand. You may want to generate excitement through action shots, warmth through family images or compassion for emotional situations around the world.

Creating this emotion is the hardest part. Only well-framed and purposeful imagery has the strength to convey emotion which will affect nearly everything else on the page.

Now to get on my soapbox: Only a professional photographer (or at the very least an experienced amateur) has the experience to capture these images. Don’t fall into the trap of believing that a couple of shots taken on a smart phone will have the same effect. Shots taken by your employees often won’t meet the bill either.

If you have contracted a web designer to build your small business site, than you have made a serious dollar investment that will ultimately benefit your business. Don’t hamper that investment by reverting to using poor quality images on your site. Outlay a few extra dollars (do a little research, it’s often cheaper than you think) and hire a professional photographer to create the emotions that your site needs for its success.

Your site will be better for it!

Four great plug-ins to enhance your Small Business Website

Wordpress PluginsI’ve said it time and time again – WordPress is ideal for all kinds of small business sites. That’s why it is the framework of choice for every single site that I design and build at Rusty Mango Design.

The reason WordPress is so perfect for a wide range of web development purposes is the huge range of add-ons (known as plug-ins) that are readily available for it. Mostly these plug-ins are free for commercial use (occasionally purchase is required) and they can be installed in no time – almost instantly enhancing the capabilities of a website.

Here’s some of the recent plug-ins that Rusty Mango Design has integrated into customer sites – along with the addresses of those sites so you can check them out for yourself.

WooCommerce

If you have been looking into building an online store using your WordPress framework, there is a very high chance that you have come across WooCommerce.

Currently the most popular e-commerce plug-in in the world, WooCommerce is open-source (this means the code is available for free) and runs online shops for all types of business – from the very small right through to the large corporate-sized stores. It has numerous add-ons that further enhance the shopping experience (shipping, shopping cart, etc) and has PayPal integration built-in saving the store owner the worry of collecting credit card information.

Setup time: Lengthy (depending on size of store)

Our Work: Check out WooCommerce in action on the Green Way Dance Festival’s site where it is used by competitors to register for the various dance genres. It is also being used in the framework for the soon-to-be launched Kaleido Kollection website.

Booking Calendar

The Booking Calendar plug-in enables online booking services for accommodation sites such as Bed and Breakfasts, Motels and Hotels.  Website visitors can check the availability of various accommodation types using an intuitive calendar style interface. Bookings are then registered through the site’s dashboard with the website administrator for approval. Once the approval is given, emails are automatically sent back to the customer confirming the booking.

Setup time: Two hours (approx.)

Our Work: See the Booking Calendar in action on the site for Cairns Gateway BnB.

Appointment Booking Calendar

This plug-in is fantastic for accepting online bookings from available times shown through an on-screen calendar.  Once a time has been set, the customer can then pay in advance through built-in PayPal integration, once again meaning no credit card information has to be stored on site.

You can use it to accept bookings for consultations, interviews, transportation and a multitude of other activities. The plug-in also allows the site administrator the ability to define the number of bookings that can be accepted.

Setup time: Two hours (approx.)

Our Work: We have just integrated this plug-in on the new site for Davidson Legal in the Northern Territory (coming soon).

Calculated Fields Form

The Calculated Fields Form allows the website administrator the ability to create forms that will dynamically calculate various fields of information and then display the calculated values. The setup includes a form builder with pre-set calculations or you can create your own from scratch.

The plug-in can be used for creating calculations for a variety of purposes including general calculators, weight monitoring and quotes for rentals of all types.

Setup time: Two hours (approx.)

Our Work: Rusty Mango used the Calculated Fields Form plug-in on the website for The Lock-up, Bowen. Site visitors can choose a self-storage size and select the time frame required. The plug-in then calculates the overall cost for the storage period.

If you feel that any of these plug-ins would add to the experience of visiting your website (or maybe some different ones), please get in touch with Rusty Mango Design. We’ll take a look at what we can do for you and provide a free detailed quote on the installation and setup of the plug-in for your particular website.

Tropical Coast Web Design