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Five Steps to reboot your Business Mojo

Loss of business mojo happens to all of us from time to time. As business owners, it can sometimes be hard to maintain enthusiasm and drive all the time towards our work.

Five Steps to reboot your Business MojoSometimes it feels like we have lost our motivation and are just going through the motions in order to get things done. We feel no real urge to seek out and try new things (like marketing tactics). If this sounds familiar to you, then maybe your Business Mojo might just need a reboot!

If you are looking for some help so get things going again, here five quick tips that I personally have found useful to get inspired and back on track.

1. Get out and Exercise!

This might seem a bit of a strange tip in a business and marketing blog, however I find my focus for the day is sharper after some form of morning exercise. A simple 30 minute walk or jog can do the trick and the best thing is you can kill two birds with one stone by exercising to some…

2. Podcasts!

There are literally thousands to choose from. The best way to find the podcasts bested suited to you is to have a look on iTunes (for the Apple fans) and BeyondPod (for the Android users among us). Podcast One is another source for all kinds of podcasts from all types of genres.

A great podcast can expose you to a world outside the business that you generally work in and, just by listening to some success stories and the experiences of others, you might just find that missing spark you are looking for.

3. Reading

Once again, for those seeking external motivation from the best in the business, there is an abundance of great books that can get you inspired. Several great books that I can whole-heartedly recommend include:

  • Pour your heart into it – The Starbucks Story by Howard Schultz
  • Like a Virgin by Richard Branson
  • The E-Myth Revisited by Michael E. Gerber
  • Crush It by Gary Vaynerchuk

I must confess that I have read a couple of these more than once just to try and squeeze every possible gem out of them! They are all written by people who have created their own huge success stories and it help me to think – “there’s nothing to stop me being one too!”

4. Talk to other like-minded business people.

Seeking and talking biz with like-minded business owners can be a very powerful experience. But first you need to seek out an appropriate network. You could join your local Chamber of Commerce, start your own networking group or just talk to friends who work in similar industries (or maybe completely different). If you feel a little isolated and don’t know where to start, get online and join a forum.

5. Sit back and reflect

Sometimes we get caught up in the day-to-day of our businesses and we lose sight of what we have achieved and how far we have come. Take some time out and think about when you started your business. What were your goals? Why did you start?

Look at your past achievements and the work you have done. I love to go back and look at sites that I created 10 years ago and see just how bad they are! Of course, they didn’t look too bad back then but the progress since has made all of them look positively antiquated.

Guaranteed, if you look at the progress and successes of your business from where you have come from, you will start to see a clearer way forward and gain some of the motivation you think you have lost. You haven’t lost it – it’s still there, just hidden from view.

Why Online Stores are the Best Thing since Sliced Bread

In small towns across North Queensland (and elsewhere I’m sure), there is evidence of an economic downturn on every main street.

Online StoresMany small shop fronts are sitting empty with no real outlook to opening again anytime soon. The factors behind this situation are many and varied but one of the most common blames is put directly onto the rise of online shopping.

If your business sells products of any shape or form, whether they are toasters, cars or even houses, there is absolutely no reason why you should miss out on a cut of the market by not having your very own ecommerce store. It doesn’t matter if you are a huge conglomerate with hundreds of stores nationwide or the local dress shop marketing your own fashions, everyone can have a slice of the pie if they are clever and utilise the power of the web.

There is a huge recompense to having an online store that most business owners don’t recognise, and these advantages can’t be achieved through a regular bricks and mortar store.

An online store has no landlord!

Not a single cent is paid in rent for your online store. The only costs you will incur, other than the original design of your site, is the monthly/yearly charge for your web server, the domain name and charges from outside agencies such as PayPal and/or your bank.

When you compare this to the cost of leasing a shop, you can guess who comes out in front. Talking to local business owners in my home town has shown me that the cost of a lease is one of the biggest factors forcing businesses to close. There’s not enough custom through the front door to warrant the outlay. No such problem with an online shop.

Levels the playing field with the Big Guys

When you operate an online store, you can pretend to be as big or small as you want. Many small online operators like to push the “smaller” operation approach as this can help to give you that personal touch missing from one of the larger stores. However, stores like Harvey Norman are trying to cash in on this notion by utilising a chat system that pops up at the bottom of the shop screen. Once again, the small business owner can compete with this through the use of a very simple plug in like ClickDesk or LiveChat.

Open for Business 24/7

An online store means that you can make a sale – 24 hours a day, seven days a week. Even when you are asleep, your site can be making for you. Imagine logging on at work each morning (during the business week, of course) and seeing a whole backlog of purchases that were made and paid for even while the physical offices of your business were shut! The advantages of this should be whole apparent – you can’t do this with a bricks and mortar store. Once again, you can compete with the big guys – on their level.

Customer Interaction

An Ecommerce store can also be integrated with a healthy Social Media campaign allowing the store to “converse” with customers and potential customers in a friendly environment. Any problems or questions about products and services can be solved with no awkward or sometimes aggravated face to face contact. Tips and tricks can be passed on almost immediately to patrons with no wait time (depending on the level of customer service available) – business owners can answer issues from the luxury of their armchairs at home if they want.

An ideal example of this customer interaction can be seen in full use by Blackmilk Clothing on both their Facebook pages and website. Happy customers can be seen happily conversing with the Blackmilk team and showing off their latest purchases on the pages of the site. In return, the Blackmilk team gets instant feedback and direction, straight from the people wearing their gear.

Final Note

An online store can add an extra line of revenue to a business and it doesn’t even have to be the end of the physical shop front. Caravans Plus in Queanbeyan operate both with an offer in their ecommerce checkout that allows customers to order online and pickup in person, a perfect setup for the grey nomad travelling through that part of the world. No freight!

If you are interested in creating an online store, get in touch with Tropical Coast Web Design and have a chat about what is possible for your business. We can create ecommerce stores for all types of businesses, large and small.

 

“Be x Do = Have” – A Simple Algorithm for Website Success

The classic life algorithm “BE x DO = HAVE” has probably appeared in countless blog posts before. But who has sat down and worked out their Website strategy using this simple mathematical problem as a basis?

BE x DO = HAVEI have known of Brad Sugars, the founder of ActionCOACH, since he was a Senior leader at my high school in Brisbane and have watched his business coaching “empire” grow with interest. Whilst not a great fan of his business tactics and holding no affiliation to his brand, I have found nuggets of very useful information and advice in his YouTube videos. On his own site, Brad used to have a link to a free video seminar from his “Business is Booming” tour. In the three-hour long video, Brad took the audience through the various reasons why businesses should keep striving through the global financial crisis which was in full swing at the time. I spent a couple of nights watching the video and taking notes so that I could apply them to my own work at Tropical Coast Web Design.

One of the points that Brad raised in the video is the paradigm “BE x DO = HAVE”. Using an example from the video, a simple use of the math could be “BE Awesome x DO Awesome = HAVE Awesome”. Pretty straight forward until you realise that most people live this particular algorithm backwards, thinking that they must HAVE something before they can BE something.

I got to thinking to thinking – if this can be so easily applied to one’s life, can it be applied to the success of your Website? It may not be as simple as Brad Sugar’s application but read on…

If you are a business supplying a product or a service, the result of creating your Website must be to “HAVE more business”. That’s the final desired result. How do we get there?

The first part of the algorithm is not about the Website – it’s about your business. To effectively use a Website to generate business, you must have a product or service that would benefit from online sales. The local doctor probably doesn’t need a Website to sell his services. On the other hand, your local florist could make a lot more sales simply by getting online. You need to research your market and find out what your clients and potential clients want.

BE a worthy online business.

Once you have done the research on your clients, now comes the hard part. Do you have site that will satisfy their requirements? Sit down with your web designer and plan out a strategy – Who is your target market? How do they shop? What do they look for first in a site? What is their preferred method for purchasing? Will the aesthetics of the site appeal to them? How do we get them to keep coming back? This is where a good relationship with your web designer is very important. They need to understand where you are coming from and what you hope to achieve with your site.

DO create a site that works for you.

However, working with your web designer is only half the task. Once the reigns of your site have been handed over to you, there is still a lot of work to do. Start by reading back through our blog archive. There are literally dozens of tips that will help you to develop and continue to grow a site that works for you rather than sitting stagnant on the world wide web. If the site is not working for you, it’s not worth having – so turn it around!

Finally, keeping those two elements (BE and DO) in mind throughout the whole process, you can arrive at the desired result.

BE a worthy online business x DO create a site that works for you = HAVE more business.

This may be a little different to the way that Brad Sugars describes it, but the principle is the same. It is a very simple algorithm however it makes common sense for any small business owner who wants a site that generates leads and sales.

Top Five Reasons to Avoid Wix (and similar) for your business website

Reading the title of this blog post would be enough to make even the most casual reader look up and say “Well, of course you are going to say that! You build websites for a living!”

Dont use website buildersTrue, but if you look beyond my aspirations to become your web developer of choice, there are a lot of perfectly valid reasons why you should avoid free website builders for your business or organisation. In this post, I will list a few of the most important however with a little more research, you can discover dozens more.

#5

We actually give a damn about you and your business. Might sound a little clichéd however our business is based on the success of your site. If we fail to build a site that works for you, we are not doing our job properly and you won’t hesitate to go somewhere else and you most definitely will not refer us to your networks.

A local web development cares enough about doing the job right that they will consult with you at every stage of the game plan – design, development, content, social media and SEO. On top of all this, you will have the local support you need at the end of the day if things aren’t going to plan.

The only people that wix.com, GoDaddy, Vistaprint and other online site builders care about are their owners/shareholders.

#4

Most of these website builders sell (and pride) themselves on the short time frame that it takes to create a site and get it online. Build a site in 20 minutes! Be online in less time that it takes to bake a cake. Doesn’t your business deserve a little more attention, time and effort so that you can create a worthwhile and effective online presence? A website is your business’ public face, a portal where your potential customers can come and visit 24/7 and see what you are all about. A good website that is spot-on designed for your individual brand is no doubt going to take longer than just 20 minutes!

Invest the time and you will most definitely reap the rewards.

#3

Wix.com brands each of its website with its own logo and link at the very bottom of every page – “THIS SITE WAS CREATED WITH WIX.COM CREATE YOUR OWN FOR FREE”. Each Tropical Coast Web Design site has our name at the bottom however we aren’t doing it for our own gain – though we are very proud of our work.

The linking between sites is very important for SEO purposes and we link to each and every one of the sites we create on our portfolio page. Having links working in both directions is great for the SEO of the sites involved. But we definitely are not doing a hard sell by having our link on your page.

#2

In cyberspace, no-one can hear you scream. That includes the boffins from Wix, Facebook or any of the online site builders. You get absolutely no personal support. If you have questions, and are very lucky, you may receive an email response but you can pretty much guarantee no phone calls.

By contracting your own designer, you have access to personal support for your website. Tried an update and crashed the site? Your designer will have you back online within the day (if you have a good one!). Need to expand your website with a minimal of hassle? Use your developer.

Don’t like the service you are getting? If you are locked into a contract with an online site builder, you can’t just jump ship. With a developer, your site can move with you.

#1

Domain names ordered through an online site builder can cause absolute nightmares should you wish to move away and build a site. A recent client contacted us to build a website that would allow her expand her business. Her previous site, built online, was inadequate for her current requirements. When we contacted her online site builder to arrange transfer of the domain name, it was discovered that her domain name was tied in some sort of contractual hell. In the end, it was simpler to register a whole new domain name (the other name will eventually expire and drop away). Not an ideal solution but a good reminder to be sure that your domain name is registered to you, not your web developer.

When it is all said and done, you should just remember the old saying – “Don’t build your home on rented land.” If you build on any of the online services, your site is essentially being constructed on borrowed land. If these services crash tomorrow and disappear forever, your site is gone too – quite often without the chance of a backup.

This applies to the new templates that you can use with your Facebook Business page. Sure it looks like your business website but don’t forget, Facebook lays claims to anything on its network and that includes your pages as well!

The alternative from online site builders should be very clear from this discussion – go and hire a trustworthy developer to design a website for you to meet your custom needs. This includes branding, imagery, content and SEO requirements. Along with all the facts presented before, contracting a professional web developer to build your site ensures that you are personally consulted along every step of the design and you own the work when it is completed.

Tropical Coast Web Design